Community Services Manager (Midlands) Jobs
The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.
Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.
You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.
We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.
This role is about;
• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);
• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;
• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;
• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and
• helping to ensure the charity continues to understand the developing needs of its Members.
Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.
All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.
You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.
The selection process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
As you can see above, if you are shortlisted, you will be sent a selection task.
This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.
The Intention of engaging with this community will be to:
• Raise awareness of The Ripple Pond and its services with this community.
• Increase our understanding of this community’s needs.
• Increase the charity's Membership (service users) from this community.
We wish you luck in your application
The process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.
We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.
We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.
This post is part time (17.5 hours per week) and will be based in the North of England, Liverpool, Leeds, Manchester etc.
PERSON SPECIFICATION
You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:
• An understanding or strong interest in health & wellbeing for older people
• Experience of working with older people either in a paid or voluntary capacity
• Understanding of and empathy with the issues affecting older people and barriers they experience
• Knowledge of health/sport/culture and other general services for older people in Britain
• Ability to build strong relationships with other stakeholders including public health bodies/charities
• Strong administrative and I.T skills
• Strong verbal and written communication skills
• Strong organisational skills/ability to manage own time effectively
• Unwavering commitment to equality & fairness
• Willingness and ability to work flexibly
• A proactive approach to the personal development of oneself and others
• A ‘Hands on’ approach to coordination and practical tasks as required
• A right to work in the UK
The client requests no contact from agencies or media sales.
We are looking for an ambitious and driven individual who is passionate about building businesses that change lives. This individual will help us continue to develop excellence across all that we do for our staff team and our customers. We are looking for someone who naturally thinks about ways to improve businesses and thrives in driving forward change.
You will work closely with the Head of Enterprise (HofE) and the Leadership Team to ensure that both enterprises are fulfilling their key mission which is to create genuinely life-giving work and that our employees excel at.
About us
Upbeat Communities was founded in 2005 to support refugees and asylum seekers to rebuild their lives through a whole range of support including training, social activities, befriending and hosting. Upbeat Communities became a registered charity in 2015.
In 2013, Upbeat Communities launched Derby Language School (DLS) which is a social enterprise that provides language courses to individuals and organisations in the East Midlands. Alongside generating considerable income for the charity through its private and corporate classes it also provides quality language training for many refugees through contracts with councils.
In 2021, Upbeat Clean was started in response to significant challenges that refugee women have in finding employment to support their families. Upbeat Clean’s 5-year goal is to be able to offer a Real Living Wage job to every refugee woman who needs one in Derby. Upbeat Clean is fast becoming the most talked about commercial cleaning business in Derby with contracts at key venues like Derby Museums, Getinge, Vaillant, Quad, Deda and large offices across the city.
The two social enterprises (DLS and Upbeat Clean) have grown substantially over the last two years with a combined expected turnover of around £700,000 in 2024/25 and more rapid growth ahead. We have over 30 employed cleaners and 20 freelance teachers and interpreters, with over 40 corporate contracts and 100 private clients.
Main duties and responsibilities
Strategy, Analysis & Development:
• Continuously focus on balancing fast social enterprises growth while pursuing excellence for our customers.
• Support with the development of the overall business strategy.
• Lead on key business changes.
• Support in the development and implementation of marketing strategies for both enterprises.
Operations:
• Oversee the day-to-day business needs of Upbeat Clean and DLS.
• Lead recruitment and training Upbeat Clean and DLS staff.
• Develop excellent systems and processes for Upbeat Clean and DLS.
• Negotiate new partnerships with businesses in the city.
• Act as key account manager for some of the client contracts in conjunction with the Head of Enterprise (HofE).
• Develop and maintain excellent relationships with client contacts to effectively communicate and resolve queries and issues.
• Regularly visit clients to ensure that our clients are heard and looked after.
• Contribute towards the operational excellence of the team and ensure that all contractual service level agreements are met.
• Maintain the organisation’s security and safety standards, policies, and procedures, ensuring these are adhered to, including regulatory compliance.
• Develop and maintain an overview of all policies and procedures and lead on creating new and updating existing policies and procedures as necessary.
• Lead on measuring and maintaining an excellent quality of provision across both social enterprises.
• Create and distribute digital content including publications, annual reports and other marketing materials that communicate the organisation’s activities, products, and services in conjunction with HofE.
Finance:
• Work with the finance team to forecast income and manage expenditure in line with the agreed budget.
Human Resources:
• Line manage team members.
• Lead in workforce planning.
• Assist with the smooth running of HR management including recruitment and terms and conditions compliance.
• Oversee the provision of staff training and development.
Person Specification
Qualifications & Experience
Essential:
• At least two years’ experience in a management role.
• Strong IT skills with a track record of working across a range of software packages.
Skills & Attributes
Essential:
• Possesses a ‘can do’ attitude and approach challenging situations in a positive and enthusiastic manner.
• A strong desire to support and empower refugees to succeed.
• Proven ability to spot and solve problems in a proactive way, delegate effectively and prioritise events.
• Ambitious, focused, and able to work in collaboration with others to achieve shared goals.
• Numeracy and financial management skills, with ability to cost work, prepare budgets and monitor income and expenditure.
• Ability to engage confidently and comfortably with a wide range of people with proven ability to build productive partnerships and teams both internally and externally.
• Well organised and able to manage and prioritise workloads.
• Calm and consistent manner, able to demonstrate initiative, problem-solve and to work well under pressure.
• Ability to work sensitively with those of different cultures and faiths and a commitment to equality, diversity, and inclusion.
Other:
• Interest in the needs of refugees and asylum seekers and commitment to their support, wellbeing, and empowerment.
• The right to work in the UK.
What we offer you:
Our guiding purpose across the enterprise is to “create life giving jobs that we can excel at” so we will always aim to ensure you find your job life giving and you can excel at it.
• A positive working environment where staff are valued and cared for.
• An inclusive and friendly staff team.
• Regular support and supervision.
• Regular opportunities for team building.
• Flexible working conditions to promote a good work/life balance.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Opportunities for continued training and development.
• Access to language classes through our social enterprise (Derby Language School).
• Competitive pension scheme (5% employer contribution matched by 5% employee contribution).
If you are looking for a job where you can enjoy building something that will change lives, then Upbeat Communities is the right place for you.
The deadline for applications is 30th April 2024.
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
Senior Service Manager - Community and Housing Related Support
Up to £49,901.90 per annum (plus £2,600 car allowance - non-contractual)
Hybrid - Midlands / East of England with travel across our geography as required
Permanent, Full Time
Are you a Supported Housing professional looking for an exciting new role within an organisation committed to improving lives? Are you experienced in delivering Local Authority support contracts, and driven to deliver high support services? If so, their Senior Service Manager role could be the perfect job for you…
Our client is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both their colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for their customers, their Specialist Housing team are critical to ensuring their customers have the ability to live independently.
As a Senior Service Manager, focusing on their Community and Housing Related Support services at the Group, you will be responsible for overseeing the operational management of their Specialist Housing services in your area of expertise. Your role will involve leading a team of multiple Service Managers, ensuring the delivery of financially viable, high-quality services in line with best practice and the Group's vision. This role will manage services based across Birmingham, Lincolnshire and Peterborough, leading services that provide both scheme based and community-based support with a focus on independent living and mental health service provisions. Further key responsibilities are listed below:
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Manage a team of Service Managers, supporting them to achieve the quality, service outcomes, and performance standards required by the Group and our contractual obligations.
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Ensure the recruitment of high-quality colleagues by providing support and assistance to Service Managers as necessary.
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Investigate potential disciplinary issues and complaints, recommending and implementing areas of improvement and best practice as required.
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Assist in tendering for new opportunities, re-tendering for existing services, obtaining grant funding, and mobilising new contracts.
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Develop services to deliver increased social benefit to communities in line with company business plans and departmental strategy.
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Routinely review key performance indicators and legal/regulatory compliance, promptly addressing any areas of poor performance or non-compliance and escalating issues to the Head of Service as appropriate.
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Set service and related budgets in line with company requirements and regulations, closely monitoring and controlling them, and taking early remedial action on any potential issues.
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Conduct regular service audits, create and monitor relevant improvement plans with the Service Manager.
In order to be successful in application for their Senior Service Manager role, you’ll need proven experience in delivering independent living contracts, alongside previous budget management and contractual income management experience, ensuring value for money at all times. Having a knowledge and understanding of Chartered Institute of Housing and have or be willing to work towards Level 4 Qualification is also crucial.
Their Senior Service Manager position is a hybrid position, contracted to 36.25 hours per week. To them, this means a weekly presence in the services under the remit of the role (they are open to discussion around how this is built into working weeks).
This is a hugely exiting time to join the Group – not only are they continuously striving to achieve better results for their customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Their Senior Service Manager opportunity will help to broaden your knowledge of Housing & Assets, alongside the chance to deliver high quartile independent living services. They offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.
This role currently attracts a non-contractual car allowance according to their Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you.
What you receive from them:
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Up to 26 days annual leave (Pro rata based on contracted hours)
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Life Cover of three times your annual salary (as part of pension scheme membership)
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Membership of their Health Care Cash Plan including Employee Assistance programme and DoctorLine
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Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
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Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
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Free Eye Tests
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Free flu vaccinations
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Investment in your personal development through their extensive learning and development opportunities.
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Professional subscription for membership fees relating to your role, paid for by us
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Family friendly, carers leave plus other paid leave
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Long Service Awards
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Carers Networking Group and resources to support Unpaid Carers
How to apply
Please click “apply” today to upload your CV detailing your employment history.
Please note, if this vacancy receives a high number of applicants, they reserve the right to close the advert and application window early.
They do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.
Vetting Requirements
The important things – They can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).
Naturally working with their customers they need to complete pre-employment checks before you join them. This role is conditional upon receipt of two satisfactory references (one from your current employer). They also need you to tell them what you have been up to as a minimum over the past 5 years in terms of employment history. They recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.
They are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.
Equal Opportunities
As an equal opportunities’ employer, they are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
They pride themselves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.
They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Group.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £31,200 to £38,000 pa
Reporting to – Chief Operating Officer
Contract type – 10 months maternity cover (with the possibility to extend)
Location – Midlands, Liverpool or Newcastle (homebased with weekly field travel within the Midlands, North East, North West and London office)
Hours – Full time 37.5 hours
Start date: August
We are looking for someone to carry out maternity cover for our Programme Manager (Midlands & North). The Programme Manager role purpose is to lead on all aspects of service delivery within the Midlands & North area, which currently covers the following hubs: Birmingham, Solihull, Leicester, Northumberland, Tyne & Wear, County Durham, Liverpool, Warrington & Oldham. This is a 10 month fixed term role with the opportunity to extend employment at the end of the contract.
This includes accountability for the delivery of our in person services, digital delivery (Player Profiles), impact, employability, regional fundraising, regional partnerships, business development and people across all regions in the Midlands & North. You will directly line manage at least 3 people but be responsible for a wider team of circa 15 people.
This is a varied and hands on role that will be full of purpose. You’ll be joining a supportive and driven team that works hard to help young people change their lives. As a manager you will play a key part in the leadership of the organisation and driving the implementation of strategic plans on the ground.
It is important to us that this role remains embedded within the delivery of our interventions, therefore the post holder will be required to spend up to 25% delivering our programmes or working alongside staff for quality assurance.
Who you are
- At least 2 years experience leading a team and the ability to manage a team across a broad geography.
- Someone who aligns with our playbook values: play as a team, tell it like it is, future focused and high energy.
- A passion for our cause and ability to engage with young people effectively.
- Previous experience working in a charity, social justice, sport, youth work or teaching would be advantageous.
Applications
Email us your CV and cover letter by 12th May.
The client requests no contact from agencies or media sales.
Warehouse Manager
Nechells, Birmingham, B7 5QT
Salary: £27000 per annum
Location: Birmingham, B7 5QT
Hours: Full Time 37.5 per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Regional Warehouse Operations Manager
FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from the food industry. An army of volunteers help redistribute this food to over 500 frontline charities and community groups such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to over 67,000 vulnerable people every week. We also support people through our Employability programmes, enabling them to learn skills and find rewarding work – some for the first time.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The Role
FareShare Midlands is a high-profile charity with stakeholders from varying sectors not least over 500 companies in the food industry and FareShare UK. You will work towards, and achieve, a best-in-class in operation not accepting standards or a service that falls short of this.
As the senior person on site, you will be the key point of contact for operations, logistics and stock allocation for your region. You will be responsible for all compliance issues including food hygiene, health & safety and security of the depot and the safety and wellbeing of all visitors, contractors, depot staff and volunteers.
The main role will be to lead the successful day to day operations and ensure the ongoing success of the FareShare Midlands Regional Centres. This will involve working closely with staff and volunteers to ensure that all activities, including operational and order processing are completed to the agreed standard & daily timetable.
With colleagues in the Supply chain & Development functions, you will help develop new operational/logistic activity and lead on the implementation of growth of your RCs activity, capacity and output.
You will report to the Regional Warehouse Operations Manager and will be a key member of the Operations team across the Midlands region. You will identify and share good practise within and outside the Midlands, working closely with colleagues in the other regional centres.
In agreement with the Regional Warehouse Operations Manager, you will set out relevant Ops KPIs and targets and will join daily calls and weekly meetings to discuss and help resolve issues across the Midlands region, working as ‘one team’ with colleagues from other functions and regions.
Opening times:
Over the week the depot will be open for the hours required, with staff working 37.5 hours per week which may include working in evenings and weekends on a rota basis if the performance and growth of the region requires it. You will work with the Regional Operations Manager to implement the shift patterns required to provide the service to our members and communities.
Main responsibilities
Job responsibilities will prioritise but not be limited to:
1. Operations:
· Co-ordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and Health & Safety
· Be responsible for the supervision, development, and training of all staff & volunteers
· Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
· Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter
· Ensure that the vans are maintained as roadworthy and legal (taxed and insured)
· Ensure that community food members in your region receive a service, supply and variety of food that is expected / agreed, working closely with the Development Manager to flag potential issues with supply and/or service
2. Health & Safety, Food Hygiene & Equal Opportunities:
· Be responsible for the Health & Safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers
· To support health and safety advisor in carrying out risk assessments
· Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators, and maintain gold standard at audit level
· Ensure the service is delivered in accordance with FareShare Equal Opportunities Policy and maintain the values and culture of the FS Midlands operation.
3. Human Resources
· Lead & develop your direct reports on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out
· Be responsible for warehouse staff personal development reviews, regular 1-2-1 meetings and support as required
· Work with the Volunteer co-ordinator to recruit and train the right volunteers and other work placement trainees within the project
· Work alongside the volunteer team to ensure a complete and Up To Date rota is available – supervising volunteers should also be included on the JD
4. Key Performance Indicators and financial responsibilities
o Cost control
o H&S – accidents and near misses
o Service level & complaints
o Food safety standards and audit scores
o Waste and conversion rate
General
Person Specification - Skills, Qualities & Experience
Essential
· Established (minimum 3 years) warehousing knowledge including managing Staff and Rota’s.
· Depot management experience, managing stock control, payment reconciliation and putting all required warehouse processes in place.
· Stock management of perishable goods, putting processes and checks in place from goods in to goods out, creating stock count processes, managing stock rotation.
· Line management experience, including projects and associated budgets to time, to cost and to quality.
· Commercial experience; managing budgets, identifying cost savings, revenue generation and meeting KPI targets.
· Familiarity with and experience of working in CI or Lean culture including leading on review and improvement processes.
· Experience of developing and implementation of performance management systems for service delivery including monitoring and evaluation.
· Understanding of the voluntary and community sector and volunteering.
· Strong communication and interpersonal skills, with the ability to deal with people at all levels building successful and productive relationships, both internally and externally.
· Facilitation, networking and group work skills and the ability to work successfully with groups of different sizes and backgrounds.
· Working within diverse communities such as urban, suburban, small towns and / or rural and with a wide variety of voluntary and community sector organisations.
· Enthusiastic and self-motivated with excellent team-working and team building skills.
· Ability to use own initiative, working independently when required.
· Good time management with ability to manage workloads, set priorities and meet deadlines.
· Demonstrable IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and PowerPoint).
· Encouraging and promoting equality, diversity and inclusion in the delivery of services and experience of working effectively with people from a range of backgrounds.
· Evidence of continual self-development of knowledge and skills.
Desirable
· Some experience of financial management, including control over budget setting and performance management
· Relevant experience of working in the food industry, probably in a retail operations management or production management resulting in a strong understanding of all the core areas around operations, food safety, health and safety and good business practice.
· Relationship management and partnership working with senior stakeholders across multiple sectors.
· Transferable experience that demonstrates a high likelihood to fit into the management culture of a medium sized voluntary sector organisation that is underpinned by the organisation’s values.
· Volunteering Experience & Experience of Managing Volunteers
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Closing date for receipt of applications is 1st May 2024.
Interviews will take place on 9th May 2024.
The client requests no contact from agencies or media sales.
Registered Manager (11955)
Salary: up to £50,400 per annum
Location: Chesterfield, Derbyshire
Contract/Hours: Permanent, Full time, 37 hours per week - Monday to Friday with some flexibility to meet the needs of the service.
Closing Date: Midnight on the 5th May 2024
Benefits: 29 days annual leave PLUS bank holidays, PLUS the option to purchase an additional 5 days. The opportunity to gain professional qualifications, excellent training and development opportunities, flexible maternity, adoption and paternity packages, up to 7% employer contribution pension, discount portal with your favourite brands. Blue Light Card
Vulnerable children in the UK need your help
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.
Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
As Registered Manager you will work with a range of professionals, parents and carers in the Derbyshire and East Midlands area to ensure that our children and young people who have a varying level of learning and physical disabilities are supported with a person-centred approach, helping them to develop to their full potential and through the next stage of their life journey.
As Registered Manager you will lead, inspire, and motivate your team to hold the highest aspirations for our children and young people and oversee the running of our 4 bedroom home liaising closely with Ofsted to ensure regulatory compliance and excellence. We will actively support you in your role and provide you and your team with specialist training, development, and supervision.
How you'll help to create brighter futures
Some key responsibilities of your role as a Registered Manager will be;
- Establishing a new long stay children's home for children and young people with learning and physical disabilities including the recruitment and induction of a new staff team.
- Providing high quality supportive 1:1 and reflective supervision to direct reports.
- Promoting and delivering the highest standards of safeguarding practice utilising existing processes and best practice to create a safe positive work and service environment.
- Developing and maintaining effective working relationships and maintain channels of communication with colleagues, community organisations, partner agencies and other external agencies.
- Developing and maintaining effective networks, relationships, partnerships, and contacts to improve outcomes for children, young people and families.
- To work closely with Ofsted to ensure we are operating a home that is deemed to be offering each child high quality care through effective leadership and management.
Let's talk about you
Whilst a management qualification Level 5 would be great, we are open to those with experience in a management role within a residential/social care setting.
- At least 2 years experience in the last 5 years of working in a position relevant to residential childcare and at least 1 years experience in a leadership role.
- Creating an inclusive service, in terms of meeting the needs of the children and establishing a workforce that further enables an inclusive environment.
- Knowledge and understanding of the OFSTED requirements.
- Demonstrable experience of working with children with complex needs.
- Experience of leading by example with the application of safeguarding practices and policies.
We look forward to receiving your application
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Fundraising Officer – Temporary Position from May 24 for 6 months (£24-25k)
Remote working with regular travel to the West Midlands and London as required
Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.
You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.
Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:
· Raising awareness
· Supporting those affected by sepsis
· Educating health professionals
· Lobbying political organisations for better sepsis and severe infection care
Key Responsibilities
1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.
2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.
3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities.
4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.
5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential
6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.
7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.
8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.
Day to day activities will include:
1. Managing an inbox and replying to enquiries in a timely and professional manner
1. Problem solving for fundraisers – finding the optimum way they can achieve their goals
2. Support the Event Team Lead with sending out merchandise
2. Download Giving reports and send thank yous to donors and fundraisers
3. Record Supporter details on CRM
4. Cover for holiday periods and manage an inbox in their absence
To be successful in this role you will have:
1. Experience of working in fundraising in a UK registered charity
2. Experience of donor relationship management using a fundraising CRM.
3. An understanding of community fundraising.
4. A proven track record of working effectively in a team.
5. Excellent communication, presentation and organisational skills.
6. The ability to prioritise diverse workloads and meet shifting demands.
7. Flexibility to work evening and weekends as necessary and travel when required.
8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.
The client requests no contact from agencies or media sales.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
This is an exciting opportunity for an experienced Repairs and Maintenance manager to join our estates department as we start the implementation of our 2023-2028 corporate strategy that seeks to double our current housing offer and improve the quality of our existing estate.
The Estates Repairs & Maintenance Manager will report directly to the Associate Director of Estates working alongside the Estate's Surveyor, Facilities Officer, Estates Administrator and external property consultancy partner who will provide technical support in terms of the production of tender and specifications, contract administration, property surveys, cost advice and feasibility studies.
How you will make a difference
The main purpose of the Estates Repairs & Maintenance Manager role is to manage and oversee effective property repairs, maintenance and improvement works across the property portfolio and ensure that it remains legally compliant. This includes properties where the responsibility for repairs and maintenance is that of the Charity and equally of other parties such as landlords and housing associations. The role will include managing existing external contractor relationships and housing association repairs and maintenance performance, as well as introducing new supplier contracts where required according to the wider needs of the charity. The role will also include managing major/complex projects on behalf of the charity and supporting other areas of the department ensuring properties remain compliant.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
37 hours per week, [5 days, could include Sundays].
£23,436.25 per annum.
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
Location- Shirley, West Midlands.
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?
We are looking for a Shop Manager to lead our team in the Compton Acres shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage a Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our shops and services.
The closing date for applications is midnight on Wednesday 8th May 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Wednesday 24th April.
Interviews will be held on a date to be confirmed.
IN2
Role: Independant Living Advisor, West Midlands
Location: Homebased
Contract Type: Permanent
Hours: 21 hours per week, between Monday-Friday, 9am-5pm
Salary: £27,900 per annum pro rata / £16,740 per annum based on 21hrs per week
RBL provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
We are looking for an Independent Living Advisor to provide advice, support and advocacy for people living with long term illness or disabilities, or caring for someone with these conditions, helping them to access appropriate support services.
As an Independent Living Advisor, you will:
- Provide a comprehensive independent living advice service to people experiencing difficulties with day-to-day living, mobility, and self-care, or to those caring for someone in this situation, ensuring they have sufficient and appropriate information to make informed choices, working in a way which empowers them to take and maintain control of their own lives
- Complete person-centred and holistic assessments, using information from Occupational Therapists and other health and social care professionals as necessary, to establish their eligibility for support services in their area, and provide advice on support options available to people via statutory, charitable, and private sources.
- Provide a person-centred support service within a designated region to include some home visits, and other face-to-face activities in local communities as required.
- Manage a diverse and often complex caseload covering matters relating to care assessments and care fees, Disabled Facilities Grants, equipment and minor adaptations, Direct Payments, personal budgets, disability advocacy, and access to other funding streams as appropriate.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Salary: £25,000 - £28,000 FTE depending on experience
Hours: Full time: 37.5 hours pw (would consider Part time: minimum 30 hours pw)
Contract: Permanent
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal, Social Activities.
Closing date: Sunday 19 May 2024
Interviews will be held between 22-31 May 2024
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Are you passionate about making a difference in your community? We’re looking for a proactive, dynamic, enthusiastic and entrepreneurial individual to help develop and grow our networks of supporters in the West Midlands.
Ideally, you will be a warm and friendly communicator, and have experience of working in a relationship fundraising role, with experience of recruiting and engaging new supporters and volunteers and cultivating existing relationships through events and community outreach activity.
You will have genuine drive and innovative approach to fundraising engagement, to deliver results and your exceptional communication skills will enable you to thrive in a busy, fast paced team, whilst also being able to work on your own to go that extra mile to make the difference.
Reporting into the community, events fundraising manager, you will be responsible for creating and maintaining valuable lifetime relationships with individuals and organisations, and volunteers developing new opportunities, and maximise engagement in existing products.
This is a great opportunity to play a key part in developing and delivering fundraising growth for an underrepresented charity with a compelling cause and strong ambitions to deliver more for kidney patients sooner.
In this role, you will utilise new and emerging technologies to communicate with both supporters and colleagues through various channels.
The role will involve travel when necessary to events, support individual fundraising activity, or to explore new opportunities and meet with your wider team. You must have a full driving licence and access to a vehicle.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £58 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: Community Fundraiser, Events Fundraising Officer, Community Engagement Officer, Community and Events Relationship Fundraiser, Fundraising Coordinator, Fundraising and Outreach Coordinator, Special Events Coordinator, Community Partnerships Manager, Community Fundraiser, Events Fundraiser, Charity, Charities, Third Sector, NFP, Not for Profit, etc.
REF-213 472
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Associate Advocate
Service: Coram Voice West Midlands
Contract Type: Associate
Hours: Variable
Salary: £16.00 per hour for professional time, £8.00 per hour for travel time and £0.45p per mile for mileage
Location: Home Based with Travel Across Worcestershire and Shropshire (West Midlands)
About Coram:
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice:
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice exists to enable and equip children and young people to hold systems to account, to challenge and support them to do their jobs properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Our Advocacy services we provide advocacy direct to children and young people in a variety of situations. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role
You will work directly with care experienced children and young people and those on Child Protection Plans providing them with advocacy support in the community and a variety of settings.
You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
Recruitment process
Shortlisting will be undertaken by our Children’s Rights Managers. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: Rolling until 3rd May 2024 (23.59pm)
Interview date: Rolling until 15th May 2024
General consideration for applications:
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram Voice is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Hours: 35 per week covering a range of shifts (between 7am and 10pm for Monday to Friday, and 8am to 4pm for Saturday and Sunday) Typical shifts include: 7am – 3pm / 8am – 4pm / 10am - 6pm / 2pm – 10pm.
Location: Based within the custody suites of West Midlands Police and Magistrates Courts. This advertised role will work between Wolverhampton, Oldbury, Stechford, Bloxwich, Coventry and Birmingham (Perry Barr) Police Custody suites
Ref: 1433
Following internal promotion, an exciting opportunity has arisen for an Arrest Referral Worker in our CARS team, which has had, and continues to receive national recognition.
Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police, and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.
Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on peoples’ lives!
You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them with the opportunity to access treatment to address their substance use. Working with courts, you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitations Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre-Sentence Reports and advocate for our service users.
You will be responsible for delivering all elements of substance use work, including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.
All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting.
Applications for part time hours will be considered.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Communications and Events Officer £25,000 per annum (pro-rata)
Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.
Remote working, with the option for hybrid working (up to two days in the office) in London, Manchester and Cardiff.
At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like the opportunity to:
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Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?
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Be part of a dynamic, values-driven organisation working to achieve lasting social change?
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Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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Help shape a growing organisation?
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Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?
If so, this may be the role for YOU!
Main purpose of role
To enable the delivery of 1MM’s communications strategy, across the organisation, to extend our reach and build engagement within our community: ensuring we cost effectively produce and deploy powerful content and co-ordinated messages across all our communications channels, and to a broad range of audiences, alongside the promotion and administration of our events programme.
For a more detailed job description, please see the job pack attached.
Remuneration and benefits: Salary bracket of £25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).
**Please note that applications submitted without a Covering Letter will not be considered**
For further details on how to apply, please see application guidelines attached.
The client requests no contact from agencies or media sales.